Reference
Daily operations checklist
A simple daily routine for running the shop through the admin portal.
A practical routine for staff. Adapt it to how your shop works.
Start of day
Sign in
Sign in to the admin portal with your password and authenticator code. See Signing in.
Check the dashboard
Look at the four figures and the Needs attention signal. See The dashboard.
Publish today's stock
For each cut you are selling today, publish how much is available. See Daily stock.
Approve any waiting orders
Clear anything in Needs approval — approve the genuine ones, reject with a reason where needed. See Managing orders.
Through the day
- Watch the live order queue and advance orders as you prepare them: preparing → ready → collected / out for delivery → delivered.
- Reply to web chat and WhatsApp messages, and clear callbacks. See Messages & channels.
- Top up stock on anything flagged low.
Weekly
- Generate more slots so you always have well over two weeks ahead. The system warns under 14 days. See Collection & delivery slots.
- Moderate reviews and questions so customer content stays fresh. See Website content.
- Glance at the activity log for anything unexpected. See Activity log.
End of day
- Make sure every order due today is collected or delivered, or dealt with.
- Note any no-shows (this feeds a customer's trust).
- Sign out on any shared computer.
The two things that stop orders
If customers say they cannot order, check these first: is there stock for the day, and are there slots in the calendar? Empty either one and ordering stops.